Privacy & Policy
Your trust is our priority – transparent policies for a seamless experience.
Privacy Policy
Your Data Matters(referred to as “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Usage Data: IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
- To process and fulfil your orders.
- To communicate with you about your order status and updates.
- To improve our website and customer experience.
- To send promotional emails (only if you have opted in).
3. Data Security
We implement industry-standard security measures (SSL encryption, secure payment gateways) to protect your data. However, no method of transmission over the Internet is 100% secure.
4. Third-Party Services
We use third-party payment processors (Razorpay) and shipping services. These partners have their own privacy policies.
5. Cookies
We use cookies to enhance your browsing experience and analyse site traffic. You can disable cookies in your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at for any requests.
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.
Shipping Policy
Fast & ReliableWe ship across India with fast and reliable delivery partners. Please read the following details carefully.
1. Delivery Time
- Standard Delivery: 3–7 business days (depending on location).
- Orders are processed within 24–48 hours (excluding Sundays and public holidays).
- You will receive a tracking link via email once your order is shipped.
2. Shipping Charges
- We offer free shipping on orders above ₹999.
- For orders below that, a flat shipping fee of ₹50 applies.
- COD (Cash on Delivery) may have an additional convenience charge.
3. International Shipping
Currently, we ship only within India. We do not offer international shipping at this time.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can also track your order here.
5. Delays
Delivery may be delayed due to unforeseen circumstances (weather, strikes, or courier issues). We will notify you as soon as possible.
Refund & Return Policy
Hassle‑FreeWe take great care to ensure the quality of our products. However, if you are not satisfied, we are here to help.
1. Returns
- You can request a return within 7 days from the date of delivery.
- The product must be unused, unopened, and in its original packaging.
- To initiate a return, contact us at with your order ID.
- Return shipping charges will be borne by the customer, unless the product is damaged or defective.
2. Refunds
- Once we receive and inspect your return, we will notify you about the approval or rejection.
- If approved, your refund will be processed within 5–7 business days.
- Refunds are made to the original payment method (credit card, UPI, bank transfer).
- Cash on Delivery (COD) orders will be refunded via bank transfer or store credit.
3. Damaged or Defective Products
- If you receive a damaged or defective item, please contact us within 48 hours of delivery.
- We will arrange a free replacement or full refund, including shipping charges.
- Please provide clear photos of the damaged product and packaging.
4. Cancellations
- Orders can be cancelled within 24 hours of placing the order.
- Once the order has been shipped, it cannot be cancelled.